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add Ticketing systems from n1trux/awesome-sysadmin

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n1trux 2015-08-03 15:26:09 +02:00
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@ -54,6 +54,7 @@ Table of Contents
- [Bug and Task Trackers](#bug-and-task-trackers)
- [Static site generators](#static-site-generators)
- [Statistics](#statistics)
- [Ticketing systems](#ticketing-systems)
- [URL Shorteners](#url-shorteners)
- [Wikis](#wikis)
- [Self-hosting Solutions](#self-hosting-solutions)
@ -499,6 +500,19 @@ See https://staticsitegenerators.net and https://www.staticgen.com
* [Webalizer](http://www.webalizer.org/) - Fast web server log file analysis.
## Ticketing systems
*Web-based ticketing system.*
* [Bugzilla](http://www.bugzilla.org/) - General-purpose bugtracker and testing tool originally developed and used by the Mozilla project.
* [Cerb](http://www.cerberusweb.com/) - Group-based e-mail management project.
* [Flyspray](http://flyspray.org) - Web-based bug tracking system written in PHP.
* [MantisBT](http://www.mantisbt.org/) - Web-based bug tracking system.
* [osTicket](http://osticket.com/) - Simple support ticket system.
* [OTRS](http://www.otrs.com/) - Trouble ticket system for assigning tickets to incoming queries and tracking further communications.
* [Request Tracker](http://www.bestpractical.com/rt/) - Ticket-tracking system written in Perl.
* [TheBugGenie](http://www.thebuggenie.com) - Ticket system with extensive user rights system.
## URL Shorteners
* [Lstu](https://github.com/ldidry/lstu) - _Let's SHorten That Url_ - Lightweight URL shortener