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Updated 1.4 Troubleshooting (markdown)

Thorin-Oakenpants
2018-01-20 22:58:58 +13:00
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1.4-Troubleshooting.md

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## How to troubleshoot a preference Besides asking and guessing, the only way to find the cause(s) of why something doesn't work as expected, is to **methodically** eliminate preferences. And only after it is confirmed that the user.js is the cause, by replicating the problem in a new profile with no extensions.
Based on our manual steps on how to do this, we also have a scratchpad script to do this automatically for you, based on the halving method (see below).
### :small_orange_diamond: Manual troubleshooting
1. Download and unpack a portable Firefox 1. Download and unpack a portable Firefox
* Current stable Firefox portable is always [here](https://portableapps.com/apps/internet/firefox_portable) * Current stable Firefox portable is always [here](https://portableapps.com/apps/internet/firefox_portable)
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* Go to about:config, find the first preference and right click and reset it. Test if the problem exists. * Go to about:config, find the first preference and right click and reset it. Test if the problem exists.
* If the problem still exists, clear your cache and repeat the above step * If the problem still exists, clear your cache and repeat the above step
The End ### :small_orange_diamond: Use our scratchpad script
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